Process Backlog Monitoring Tool, Financials Reporting, Performance Reporting
SPIRIT BEHAVIOURS
Create the Future
We developed our process backlog monitoring tool to ensure accurate reporting of financials. Before that, we tracked and maintained these backlogs of unprocessed items through PPT. Now, the new automation tool helps manage backlogs in a better-structured format, providing the benefits of seamless governance, accurate financial reporting, and a more presentable visualized summary.
Challenges and Solutions
Challenges
Backlogs are unprocessed items that need close tracking to ensure accurate reporting of Financials. We previously used PPT, so there was a need for Backlog report automation with a more structured format for better and less subjective governance.
Solutions
The performance reporting team (PRT) developed an innovative in-house tool for end-to-end visibility of backlogs in a standard format across all the processes collated in one place.
Value and Impact
The tool gives seamless governance with complete and accurate reporting.
A visualised summary is directly presented to the leadership team.
Our commitment to customer care extends to ensuring a seamless experience when managing invoices and taxes. We understand the importance of these financial aspects and strive to simplify and facilitate the process for our valued customers.
The complicated workflow of the German Trade Tax allocation process was resource intensive. Each item of the pending items open list required manual allocation of details. We automated the allocation process to make it easy. The automation process improvement helped us in the timely preparation of prompts and reports of the tax payments, making the whole process simpler and faster.